Question 1

What is NOTT?

Accepted Answer

NOTT is a B2B SaaS platform that provides AI agent modules to e-commerce businesses. Instead of building and maintaining your own AI infrastructure, you get access to production-ready AI capabilities — chat, analytics, recommendations, and more — through a simple tenant dashboard.

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Question 2

What AI powers the platform?

Accepted Answer

NOTT runs its own private AI cluster. Your requests never leave our infrastructure and are never processed by OpenAI, Anthropic, or any external provider.

Question 3

How is NOTT different from just using the OpenAI or Anthropic API?

Accepted Answer

With third-party APIs you pay per token, have no control over uptime or pricing changes, and your data is processed on external servers. NOTT runs its own inference nodes — predictable costs, no per-token billing, persistent session context, and your data stays on your infrastructure.

Question 4

What is a session context and why does it matter?

Accepted Answer

Session context is the conversation history the AI uses to give coherent, relevant responses. NOTT preserves this across requests automatically. The context is stored in a compressed, non-reversible internal format — it cannot be read back as plain text by anyone, including us.

Question 5

Where is my data processed? Is it sent to third-party AI providers?

Accepted Answer

No. All inference runs on NOTT's own private GPU infrastructure. Your data never touches OpenAI, Anthropic, or any external AI API. This is especially relevant for e-commerce businesses handling customer data under GDPR.

Question 6

What modules are available?

Accepted Answer

NOTT provides installable AI agent modules for e-commerce — covering search, chat, analytics, recommendations, and automation. Browse all available modules on the Marketplace page at nottlab.org/marketplace.

Question 7

How do I get started?

Accepted Answer

Onboarding is handled personally by our team. A dedicated manager guides you through setup, configuration, and go-live. We are available around the clock to ensure your launch goes smoothly.

Question 8

Can NOTT scale if my traffic grows?

Accepted Answer

Yes. The architecture scales horizontally — capacity expands by adding nodes, not by migrating platforms. You will not outgrow the infrastructure.

Question 9

Is there an API for custom integrations?

Accepted Answer

Yes. Each tenant has a scoped API for integrating NOTT's AI capabilities into existing e-commerce stacks, custom storefronts, or internal tools — without going through the dashboard UI.

Question 10

How is my data kept secure?

Accepted Answer

All traffic runs over HTTPS with signed, scoped session tokens. The infrastructure operates on a private encrypted mesh network — AI endpoints are completely unreachable from the public internet. Tenant isolation is enforced at the architecture level.

Everything you need to know.

Everything you need
to know.